Shipping Policy

At Dubai E-Scooter, we are committed to providing efficient and reliable shipping services to ensure your e-scooter reaches you promptly and in excellent condition.

Shipping Destinations:

• United Arab Emirates (UAE): We offer shipping across all emirates.

• GCC Countries: Shipping is available to select Gulf Cooperation Council countries.

Delivery Timeframes:

• Within UAE:

  • Processing Time: Orders are typically processed within 1-2 business days.

  • Transit Time: Once dispatched, delivery usually takes 3-5 business days.

• GCC Countries:

  • Processing Time: Orders are processed within 1-2 business days.

  • Transit Time: Delivery times vary by destination, generally ranging from 5-7 business days.

Shipping Fees:

• Within UAE:

  • Orders Below AED 200: A flat shipping fee of AED 30 applies.

  • Orders Above AED 200: Enjoy free shipping on orders over AED 200.

• GCC Countries:

  • Shipping fees are calculated at checkout based on the destination and weight of the package.

Order Tracking:

Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment.

Shipping Restrictions:

• We do not ship to P.O. Box addresses.

• Certain remote areas may have extended delivery times.

International Shipping:

Currently, we offer shipping primarily within the UAE and select GCC countries. For inquiries about shipping to other regions, please contact our customer support team.

Contact Information:

For any questions or assistance regarding shipping, please reach out to us:

• Phone: +971 55 999 1422

• Email: info@dubaiescooter.com

We strive to ensure a seamless delivery experience and appreciate your trust in Dubai E-Scooter.