Privacy Policy

At Dubai E-Scooter, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Information We Collect

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit/debit card details and other payment-related information.
• Technical Data: IP address, browser type, operating system, and browsing behavior.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience.

2. How We Use Your Information

• Order Processing: To process and fulfill your purchases, including shipping and delivery.
• Communication: To send order confirmations, updates, and respond to inquiries.
• Marketing: To provide information on promotions, new products, and services (with your consent).
• Improvement: To analyze usage and improve our website and services.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can opt-out of marketing communications at any time.

6. Cookies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: +971 55 999 1422
• Email: info@dubaiescooter.com

10. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. By using our services, you consent to the jurisdiction of the UAE courts in any matters arising from this policy.